Visit us

We are happy to announce that the International Welcome Centre Utrecht Region is gradually resuming its services. The counters of the IND for residence documents, civil affairs for municipal registration, and ACCESS for anything to do with living, working and studying in the Utrecht region are now open on Tuesdays all day and Thursdays in the afternoon​ for scheduled appointments. The information officers of ACCESS are also available to answer your questions via email. Learn more about the revised services of the International Welcome Centre Utrecht Region and make an appointment.

Make an appointment

Visiting address

Stadskantoor Utrecht

Stadsplateau 1
Second floor
3521 AZ, Utrecht

The International Welcome Centre is easily accessible from Utrecht Central Station. Leave the station via Jaarbeursplein to get to the Stadskantoor.

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Contact the staff of the International Welcome Centre with any queries and questions you might have. We are here to help you every step of the way.

Phone: + 31 (0)30 - 286 00 00 –
for English press 9


Opening hours

Would you like to visit the International Welcome Centre? We are open during the following times:

Monday – Tuesday:    9:00 to 12:15 
                                and 13:00 to 16:30
Thursday:                      13:00 to 16:30
Friday:                            9.00 to 12.30

The counters of IND and city affairs are open on Tuesdays for appointments only. The other days of the week the desks are closed.