Visit us

The International Welcome Centre Utrecht Region has serviced services due to the new coronavirus measures. The counters of the IND for residence documents, civil affairs for municipal registration remain open on Mondays and Tuesdays all day and on Thursdays in the afternoon ​for scheduled appointments. The information officers of ACCESS are happy to answer all your questions about life in Utrecht Region via ZOOM. Click the link below to learn more about the revised services of the International Welcome Centre Utrecht Region and make an appointment.

Make an appointment


Visiting address

Stadskantoor Utrecht

Stadsplateau 1
Second floor
3521 AZ, Utrecht

The International Welcome Centre is easily accessible from Utrecht Central Station. Leave the station via Jaarbeursplein to get to the Stadskantoor.

Go to Google Maps


Contact the staff of the International Welcome Centre with any queries and questions you might have. We are here to help you every step of the way.

Phone: + 31 (0)30 - 286 00 00 –
for English press 9


Opening hours

Would you like to visit the International Welcome Centre? We are open during the following times:

Monday – Tuesday:    9:00 to 12:15 
                                and 13:00 to 16:30
Thursday:                      13:00 to 16:30
Friday:                            9.00 to 12.30

The counters of IND and city affairs are open on Tuesdays for appointments only. The other days of the week the desks are closed.