Coronavirus measures

The Government of the Netherlands has set out measures to respond to the COVID-19 outbreak. The International Welcome Centre Utrecht Region follows the advice of the Government of the Netherlands and National Institute for Public Health and the Environment (RIVM), which affects its services. In this update, we want to inform you about the changes that we have made to our operations and activities.

Operations

Following the advice of the Government of the Netherlands and the National Institute for Public Health and the Environment (RIVM), all desks at the International Welcome Centre Utrecht Region will be closed until at least 6 April 2020. Some of our services, however, will be available online.

  • Our information officers of ACCESS are happy to answer your questions by email. They can give you information and advice about settling into life in Utrecht Region. To reach them, send an email to iwc@utrechtregion.com.
  • As of Monday 16 March, we are no longer able to provide services from the IND and civil affairs. Do you have an urgent request? Contact the IND to see whether it is possible to make an appointment at another IND office. If you need to get in touch with civil affairs, send an e-mail to iwc@utrechtregion.com.

Activities

Ensuring the health of our customers and employees is our primary concern. It is for this reason that we are adjusting, postponing or cancelling our events that are scheduled in March and April. Know that we will continue to serve you the best we can. We are working on and rolling out online events. Find the latest updates on our upcoming events on the event page and Facebook page.  

We will continue to monitor this situation closely. New developments with regards to operations and activities of the International Welcome Centre will be updated here. Should you have any questions about the above explanation, please let us know. We truly appreciate your patience and understanding.

For more information on the coronavirus and the measures taken to contain the virus, go to: